Privacy Policy

Sai Distribution ("Company", "we", "our", or "us") is committed to protecting the privacy and security of personal data. This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard your personal information in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

By accessing or using our website, submitting forms, or providing your personal information, you consent to the practices described in this Privacy Policy.

This Privacy Policy applies to:

• Visitors of our website
• Customers and prospective customers
• Business partners and vendors
• Individuals who submit inquiries or contact forms

We may collect the following categories of personal data:

A. Personal Information

• Full Name
• Phone Number
• Email Address
• Company/Business Name
• Billing or Shipping Address (if applicable)
• Any information voluntarily shared in inquiry forms

B. Technical and Usage Information

• IP Address
• Browser type and version
• Device information
• Pages visited
• Date and time of access
• Cookies and tracking data

We do not intentionally collect sensitive personal data unless voluntarily provided and required for business purposes.

Your personal data may be collected and processed for legitimate business purposes including:

• Responding to inquiries and customer requests
• Providing product details and quotations
• Processing orders and transactions
• Customer support and service improvements
• Sending service-related updates
• Legal compliance and regulatory obligations
• Preventing fraud, misuse, or unauthorized activities

We collect only such data as is necessary and proportionate to the stated purposes.

Under the Digital Personal Data Protection Act, 2023, we process personal data based on:

• Your consent
• Legitimate business interests
• Compliance with applicable legal obligations

You may withdraw your consent at any time by contacting us.

Sai Distribution does not sell, rent, or trade your personal data.

We may share information only:

• With authorized service providers (hosting providers, email services, logistics partners)
• With payment processors (if applicable)
• With government authorities when legally required
• To protect our legal rights and enforce agreements

All third-party partners are required to maintain confidentiality and reasonable security practices.

We retain personal data only for as long as necessary to:

• Fulfill the purpose for which it was collected
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Once the data is no longer required, it will be securely deleted or anonymized.

We implement reasonable administrative, technical, and physical safeguards to protect personal data, including:

• Secure hosting infrastructure
• Restricted access controls
• Data encryption where applicable
• Regular monitoring for vulnerabilities

While we strive to protect your data, no online system can guarantee absolute security.

Our website may use cookies and similar tracking technologies to:

• Improve user experience
• Analyze website traffic
• Enhance website functionality

You may disable cookies through your browser settings. Disabling cookies may affect certain functionalities of the website.

Subject to applicable laws, you have the right to:

• Request access to your personal data
• Request correction or updating of inaccurate information
• Request deletion of your data
• Withdraw consent for data processing
• File a grievance regarding misuse of your data

Requests can be made by contacting us using the details below.

In accordance with applicable Indian laws, any grievance or complaint regarding processing of personal data may be addressed to:

We will acknowledge and address grievances within a reasonable timeframe as prescribed by law.

Our website may contain links to third-party platforms (such as WhatsApp or social media). We are not responsible for the privacy practices of such external websites. Users are advised to review the privacy policies of those platforms.

Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from minors without lawful guardian consent.

Sai Distribution reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with the updated effective date. Continued use of the website constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact: